FinXus Privacy Policy

Overview

FinXus respects your privacy and the trust you place in us when you visit our website or speak with our team about your financial goals. This policy explains, in clear terms, how we handle the personal information you share with us and the steps we take to protect it. By using www.finxus.com.au, you agree to the practices described below.

1. Information We Collect

We may collect personal information when you engage with our services, submit an enquiry, download a document, or browse our website. This may include:

• Your name and contact details
• Email address and phone number
• Residential or postal address
• Any information you provide when discussing your financial position or investment interests
• Documents you choose to share during consultations

We only collect sensitive information with your clear consent or where it is required by law.

2. How We Use Your Information

We use the information we collect to provide a personalised, secure, and reliable experience. This includes:

• Responding to your enquiries
• Understanding your investment goals
• Providing advice or services you request
• Sending updates or information that may assist you
• Meeting our legal and regulatory obligations
• Improving our website and service quality

We will never sell or trade your personal information.

3. When We Share Information

We may share your information with trusted partners who help us operate our business and deliver our services. These may include:

• IT and website service providers
• Administrative and professional support partners
• Analytics or marketing providers
• Regulatory or compliance bodies, when required

All third parties handling your information are required to follow strict confidentiality and privacy standards.

4. Cookies and Website Analytics

Our website uses cookies to help us understand how visitors use the site and to improve your browsing experience. Cookies may track things like:

• Pages visited
• Time spent on the site
• Device and browser type

You can turn cookies off in your browser settings, although some parts of the website may not function as expected.

5. How We Protect Your Information

We use a combination of technical safeguards, secure storage systems, and internal procedures to prevent misuse, loss, or unauthorised access. While online transmission of information carries some risk, we take every reasonable step to protect the information you share with us.

6. Overseas Storage

Some of our service providers may store data in countries outside Australia. When this happens, we ensure your information is protected in line with Australian Privacy Principles.

7. Access and Correction

You are welcome to ask for a copy of the information we hold about you or request corrections if anything is inaccurate or outdated. You can contact us at info@finxus.com.au and we will assist you as quickly as possible.

8. Marketing Preferences

We may send you updates, insights, or information about our services. If you prefer not to receive these messages, you can unsubscribe anytime or contact us directly.

9. How Long We Keep Your Information

We only keep your information for as long as it is needed for business, legal, or regulatory purposes. After this period, it is securely deleted or de-identified.

10. Links to Other Websites

Our website may include links to external websites. These websites have their own privacy practices, and we are not responsible for how they collect or use personal information.

11. Updates to This Policy

We may review and update this policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

This document was prepared to reflect the content you provided. If you would like it adapted to match a specific third‑party template or include additional legal language (for example, links to an external privacy resource such as a template at landen.com.au), tell us and we can adjust the wording or structure.